How confident are you that you will be able to adopt each aspect of remaining resourceful throughout a challenging conversation?
Maintaining a calm state and able to remain objective and purposeful
Not at all confidentA little confidentQuite confidentPretty confidentVery confident
Being clear on the positive outcomes you want from the conversation
Not at all confidentA little confidentQuite confidentPretty confidentVery confident
Focusing on moving things forward rather than dwelling on the past
Not at all confidentA little confidentQuite confidentPretty confidentVery confident
Being ready to listen, ask questions and accept other perspectives as valid
Not at all confidentA little confidentQuite confidentPretty confidentVery confident
Being willing to update your thinking in light of new information
Not at all confidentA little confidentQuite confidentPretty confidentVery confident
Being ready to acknowledge the value and strengths of all participants
Not at all confidentA little confidentQuite confidentPretty confidentVery confident
Wanting to find a way forward that makes sense to all parties
Not at all confidentA little confidentQuite confidentPretty confidentVery confident
Being willing to own your part in the issue and in the solution
Not at all confidentA little confidentQuite confidentPretty confidentVery confident
Being aware that HOW you say things is as important as WHAT you say
Not at all confidentA little confidentQuite confidentPretty confidentVery confident